Product Support

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GPS

Which GPS providers support my device? more
TELUS Navigator (which requires a data connection) is currently the only GPS solution that has been tested and certified for use with this device. While others may work with the unit, they are not supported by HTC.
How does GPS work? more
A system of satellites orbits the earth, sending satellite data down towards the planet. The GPS receiver in your device scans the sky for these satellite signals, and triangulates your location based upon which satellites it receives its signal from.
Sometimes it takes a few minutes for GPS to find my location. What can I do? more
Make sure that you have a clear view to the sky and soft reset your device.
What is needed to use the built in GPS on my device? more
All you need to use the built in GPS in the device is a subscription with a GPS provider and/or the GPS application installed on your device.