Product Support

HTC Customer Service Excellence Survey -- Click here to get started

HTC Magic+

Choose a category:

Phone

How do I use the speakerphone? more
During a call, press MENU, then tap Speaker on/Speaker off to toggle between turning the speakerphone on or off. The speakerphone icon appears in the status bar when the speakerphone is on.
How do I copy Contacts from my SIM to my phone? more
To copy contact entries between the device memory and the SIM card, follow these steps:
Note: Only copying from the SIM card to the device is supported.
From the Home screen, tap the Contacts icon.
Press Menu and select More.
Select Import Contacts.
Perform one of the following:
Move one at a time: Tap each contact, scroll to the bottom and tap Save to add to the device memory.  
Move all:
Press the Menu key.
Tap Import all.
How do I set up a conference call? more
To set up a conference call, make a call to the first conference call participant.  When connected, press MENU and tap Add call, and then dial the number of the second participant. The first participant is put on hold when you dial the second participant.  When connected to the second participant, tap the merge icon. To add another participant to the conference call, tap on the conference call screen, and then dial the number of the contact.
How do I launch the Phone to make a call? more
From anywhere on your phone, press the Send key.
When I enter numbers to make a call, I do not see a list of possible matches, something is wrong with my SmartDial feature. more
When you enter the first 1 or 2 digits of a number, the SmartDial feature will only search for a match in the Call History log. In order to search the SIM card, Contacts and Call history, you need to enter in at least 3 digits or letters.
How can I quickly switch to Speakerphone? more
While on the call, there will be an onscreen button to enable/disable speakerphone.
How do I answer Call Waiting? more
While on an active call, when a second call comes in, the incoming call screen will appear giving you the option to answer or decline the call. If you select Answer, the first call will be placed on hold while you accept the second. To switch between the calls, simply touch on the call you want to go to and the other call is placed on hold.
How do I access the Phone function on the device? more
From the Home screen, touch the Phone soft key at the bottom of the screen.
How can I put a call on Mute? more
While on the call, there will be an onscreen button to enable/disable Mute.
How can I make a conference call? more
Establish the first call. Once connected, press Menu>Add Call. Dial the second call and touch Call and the first call is placed on hold. Once connected on the second call, touch Menu>Merge Calls.
How can I adjust my in-call volume? more
While on an active call, press the Volume up/Volume down button on the left side of the device to adjust the in-call volume. Note: this option is only available while on an active call.
How do I link a contact to Facebook? more
In the contacts menu, select any non-SIM contact. Slide to Updates and Events>Tap Link Facebook Profile.
How do I turn the phone function on and off? more
A way to turn off the phone function is to switch your phone to Airplane mode. When you enable Airplane mode, all wireless radios on your phone are turned off, including the phone function, Bluetooth, and Wi-Fi. Press HOME > MENU, then tap Settings > Wireless & networks > Check Airplane mode.
How do I setup my Contact Card? more
My contact card provides a convenient way to store your personal contact information so that you can easily send it via MMS, Bluetooth and Mail. In addition, you can log in to your Facebook and Flickr accounts to receive notifications of your contacts' updates and events. On the All tab of the People screen, tap My contact card, and then press Menu > Edit. Make the desired changes and touch Save.