Product Support
Choose a category:
- Applications
- Audio and Ringtones
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- Connectivity and Internet
- Contacts
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- Multimedia
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- Tips and Tricks
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Applications
- What Is Quickoffice? more
- QuickOffice comes pre-loaded on the device and can be used to open and view office documents received in email as attachments or stored on the SD Card. Was this helpful? Yes | No
- How do I move music from my computer to my memory card? more
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Connect the device to the computer via the USB cable.
Note: Only use the USB cable that came with the device.
On the device tap the top status bar (the USB icon in the upper-left corner).
Tap the USB connected notification.
Tap Mount.
On the PC Click Open folder to view files using Windows Explorer.
Click OK.
Copy and paste or drag and drop a file from your computer to a folder on your memory card.
When you are done moving files, click the Safely Remove Hardware icon or Click Safely remove Mass Storage Device.
Disconnect the device.
Was this helpful? Yes | No - How many applications will be available to download for my device? more
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Android is an open operating system that allows developers to create applications freely, the result is hundreds of applications that you can download directly to your device via Market.
Applications are being developed at a rapid pace and are distributed every day, you will always find something new! Was this helpful? Yes | No - How do I access YouTube on my device? more
- On Home screen, touch the Application button > Touch the YouTube icon > Touch a featured video to play. Was this helpful? Yes | No
- How do I uninstall an application that I downloaded from Market? more
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You can uninstall any application that you have downloaded and installed from Android Market.
To uninstall an application:
On the My Downloads screen, touch the application you want to uninstall, then touch Uninstall.
When prompted, touch OK to remove the application on your device. Was this helpful? Yes | No - What is PDF Viewer? more
- PGF Viewer is a pre-loaded application that allows you to view PDF documents on your Android Device. Was this helpful? Yes | No
- What are the file formats that Android YouTube supports? more
- H.264 and H.263 Was this helpful? Yes | No
- I am unable to load a 3rd party application on my device. What can I do? more
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Verify that there is enough memory available on your device by going to MENU>Settings>SD Card & Phone Storage
Verify that the application is compatible with your device (applications found in Market on the device are compatible), that you are following the installation instructions provided by the application vendor and contact the software provider for further assistance. Was this helpful? Yes | No - How do I download applications on my device? more
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From the Home screen, touch the Application button > Touch the Market icon > Touch Accept to accept the Android Market Terms of Service > Touch Games or Applications > Touch the game or application that you want to download > Touch Install.
The application is downloaded to your device. Was this helpful? Yes | No - How do I watch a Video on my device? more
- On Home screen, touch the Application button > Touch YouTube > Touch a featured video > While the video is playing, touch the lower part of the screen to reveal the controls. Was this helpful? Yes | No
- How do I set up the Weather application so that my local weather information is displayed? more
- In order to have the Weather information update automatically as you change locations, the Location setting needs to be enabled for GPS; users are prompted to select this option during the initial set up of the device but if need be, these settings can also be accessed from the Home screen by selecting Menu>Settings>Location. To see additional Weather options, while in the Weather application screen, press Menu. Was this helpful? Yes | No
- What is Shop? more
- This is a your mobile operator specific application that provides access to the Your mobile operator Download store on the device so that users can purchase and download media directly on the device. Was this helpful? Yes | No
- What is Ringtones and how do I access it? more
- This is a Your mobile operator specific application that provides access to Your mobile operator Ringtones; To access, from the Home screen, select the All programs (button on the lower-left of the screen) > Ringtones. Was this helpful? Yes | No
- What is urMusic and how do I use it? more
- This is a Your mobile operator specific application that provides access to the Your mobile operator Music store on the device so that users can purchase and download media directly on the device. Was this helpful? Yes | No
- What is Your Account and how do I access it? more
- This application provides access to your Rogers Account information. It includes access to you bill and usage. To access, from the Home screen, select the All programs (button on the lower-left of the screen) > My Account Was this helpful? Yes | No
- What is Peep and how do I use it? more
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Peep is an application for Android that provides access to Twitter. It is used much like Twitter on a desktop PC and can be found by pressing Home and selecting the All programs (button on the lower-left of the screen)>Peep.
You sign in with your existing Twitter account (or create a new one) and start Tweeting. Was this helpful? Yes | No - What is Market? more
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Market is the application that provides access to the Android Market. Market offers both Free and Paid applications for Android users. When downloading content from Market, be aware that the applications offered have not been tested by HTC or Your mobile operator and that all Market Application Support is the responsibility of the Developer of that application; Not HTC or Your mobile operator.
To access Market, you will need an active User ID and Password for Gmail and then from the Home Screen, select the All Applications tab>Market. Was this helpful? Yes | No - Can I install non Android Market applications? more
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By default, the option to allow the installation of non Android Market Applications is enabled.
Warning: Having this option enabled makes your phone and personal data more vulnerable to attack by applications from unknown sources. You agree that you are solely responsible for and damage to your device or loss of data that at result from using these applications. Was this helpful? Yes | No - Where can I find more information about Android, Market and Google applications for Android? more
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For more information about Android and Google applications please visit
http://www.google.com/support/mobile/bin/topic.py?hl=en&topic=13588 Was this helpful? Yes | No - How do I use HTC Footprints? more
- A footprint consists of a photo you take of a location such as a restaurant, a sightseeing destination, etc., stored together with a precise GPS position and other information about that location such as the street address and phone number. After launching Footprints, touch New Footprint; point the camera at the scene you want to save. Press the trackball (or onscreen capture button) to capture the photo. Was this helpful? Yes | No
- How do I use Facebook and Flickr in People? more
- On the Updates and events tab of the people screen, notifications of contacts' upcoming events and updates to their profiles are displayed. On the Albums tab of the Contact Details screen for each contact, the contact's recent Facebook and Flickr photo albums are displayed. Was this helpful? Yes | No
- How do I log in and out of Facebook and Flickr? more
- On the All tab of the People screen, tap My contact card, press MENU, and then tap Edit. Scroll down and tap Facebook or Flickr. Enter your login details and then tap Log in. To log out on the All tab of the People screen, tap My contact card, press MENU, tap Edit and then tap Facebook or Flickr. Was this helpful? Yes | No
- How do I update my status on Facebook? more
- On the All tab of the People screen, tap My contact card, and then tap Facebook. Enter your status, and then tap Share. Was this helpful? Yes | No
- What is voice recorder and how do I use it? more
- The voice recorder is useful for quickly recording thoughts. You can also record your voice and set it as a ringtone. To access the voice recorder select All programs (button on the lower-left of the screen)>Voice Recorder > Record button Was this helpful? Yes | No
- What is Cyberon Voice Commander and how do I use it? more
- Cyberon Voice Commander is an application that allows you to voice activated commands to perform tasks like placing a call, opening an application, ask time and more. To use it from the Home Screen press the All Programs tab > select Cyberon Voice Commander > say a specified command like Call John Was this helpful? Yes | No





