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Settings

How do I set the device unlock pattern? more

To unlock the screen press Menu and slide the bar down. If you have set a pattern password, draw the pattern you set to unlock. Note: If you set an unlock pattern and don’t recall what it is and you have set up Gmail on your device, after your 5th failed attempt there will be an option for ‘Forgot pattern’. Was this helpful? Yes | No

How do I unlock the screen? more

To unlock the screen press Menu and slide the bar down. If you have set a pattern password, draw the pattern you set to unlock. Note: If you set an unlock pattern and don’t recall what it is and you have set up Gmail on your device, after your 5th failed attempt there will be an option for ‘Forgot pattern’. Was this helpful? Yes | No

I set an unlock pattern on my device and don’t recall what it is. How to I unlock my device? more

If you set an unlock pattern and don’t recall what it is and you have set up Gmail on your device, after your 5th failed attempt there will be an option for ‘Forgot pattern’. Select it and enter your Gmail email address and password, draw and confirm a new pattern and select continue. The new pattern will be saved and you will again have access to your data. If you have not set up Gmail or do not recall your Gmail login information, you will have to hard reset your device and reconfigure it for use.

To perform a Hard Reset on your device:

With the phone turned off, press and hold the VOLUME DOWN button, and then briefly press the POWER button.

Wait for the screen with the 3 Android images to appear, and then release the VOLUME DOWN button.

Press VOLUME DOWN to select CLEAR STORAGE, and then press POWER.

Press VOLUME UP to start the factory reset. Was this helpful? Yes | No

How can I access the storage card that is in my device to add/remove files from it? more

With the Storage card in the device, connect it to your PC using the Data cable.

Once connected, on your device, open the Notifications screen and touch on “Select to change USB connection type”. Select Disk Drive Mode and touch Done.

Next, on your PC, go to My Computer and you will see a listing for your device which is actually the SD Card. Open that drive and make the desired changes. Was this helpful? Yes | No

Can I install applications to my microSD card? more

Currently programs can only be installed on the device's internal storage. Was this helpful? Yes | No

I can't see pictures stored on my microSD card using Gallery? more

To see pictures stored on your microSD card using Gallery, ensure your device is not mounted as a USB storage device. Open the Notifications Panel (by touching and then dragging the status bar down) on your device, then in the Notifications Panel, touch “Select to change USB connection type”. Select Charge Only and touch Done. Was this helpful? Yes | No

How do I use the Phone's Storage Card as a USB Drive? more

Connect the phone to the computer using the USB cable. Open the Notifications panel. “Select to change USB connection type”. Select Disk Drive Mode and touch Done. Was this helpful? Yes | No