Product Support
Choose a category:
- Applications
- Audio and Ringtones
- Bluetooth
- Camera
- Compatibility
- Connectivity and Internet
- Contacts
- Display
- General and Other
- GPS
- Mechanical
- Messaging
- Multimedia
- Password
- Phone
- Power and Battery
- Settings
- Storage Card
- Synchronization
- System and Upgrade
- Tips and Tricks
- Watch
Audio and Ringtones
- How can I add a file to a playlist on my device? more
- From the Home screen, touch Applications > Music > Songs > touch and hold the song that you want to add to a playlist > Add to playlist > select the desired playlist. Was this helpful? Yes | No
- How do I access the music player on my device? more
- From the Home screen, touch Applications > Music > Songs > a song to start playing. Was this helpful? Yes | No
- How can I set up a custom tone for call ID? more
- From the Home screen, touch Contacts > the contact you want to change > Menu > Edit contact > the drop down list next to Ringtone > desired ringtone > OK > Menu > Save. Was this helpful? Yes | No
- How can I set up a custom tone for SMS, MMS, email, etc.? more
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Once you have the file that you would like to set as a custom alert, you will need to save it to your SD Card in your phone.
The easiest way to do this is:
Connect your device to your PC via the Data Cable.
On your device, drag down the Notification bar to open it and then touch the USB Icon: Select to change USB connection type.
Select Disk Drive and touch done.
On your PC, go to My Computer and your device will be listed as a removable disk drive.
Open the disk drive by double clicking on it.
Once open, you should see the contents of your SD Card.
If you do not have a folder named Notifications, right Click and create one.
Once you have created the Notifications folder, open it and drag and drop the files you want to be available for custom alerts into the folder.
Once you are done, disconnect from your PC and you files will be available for selection under the Sounds & Display on your device. Was this helpful? Yes | No - How can I set a custom ringtone for all calls coming into my device? more
- Once you have the file saved to your SD Card, from the Home screen press the Menu key > Touch Settings > Touch Sound & display > Touch Phone ringtone > Touch the desired ringtone > Touch OK. Was this helpful? Yes | No
- What Audio/Video formats are supported on my device? more
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Audio:
AMR, AAC, AAC Plus, eAAC+, AMR-wb,MID,MP3, WAV, WMA9
Video:
MPEG-4, H.263 Was this helpful? Yes | No - How can I adjust the media volume (for music, videos, etc.) on my device? more
- While in a media application, press the Volume Up/Volume Down button located on the left side of the device to adjust the volume. Note: This option is only available while in a media application. Was this helpful? Yes | No
- How can I adjust the volume of my ringer? more
- While on the Home Screen, press the Volume Up/Volume Down Button on the left side of the device to adjust the ringer volume. Was this helpful? Yes | No





