Product Support

HTC Hero

Choose a category:

Audio and Ringtones

How do I set a custom ring tone on my device? more
Your device can support the following audio formats: MP3, MIDI, AAC-LC, AAC+, AMR-NB, AMR-WB, and SBC.

From the Home screen, press Menu > Settings > Sound & display > Phone ringtone > desired ringtone > OK.
How can I add a file to a playlist on my device? more
From the Home screen, touch Applications > Music > Songs > touch and hold the song that you want to add to a playlist > Add to playlist > select the desired playlist.
How do I access the music player on my device? more
From the Home screen, touch Applications > Music > Songs > a song to start playing.
How can I set up a custom tone for call ID? more
From the Home screen, touch Contacts > the contact you want to change > Menu > Edit contact > the drop down list next to Ringtone > desired ringtone > OK > Menu > Save.
What Audio file formats does my device support? more
Supported Audio Codec: MP3, MIDI, AAC-LC, AAC+, AMR-NB, SBC
What Video file formats does my device support? more
Supported Video Codec: MPEG4 SP, H.263, H.264