Product Support
- Applications
- Audio and Ringtones
- Bluetooth
- Camera
- Compatibility
- Connectivity and Internet
- Contacts
- Display
- General and Other
- GPS
- Mechanical
- Messaging
- Multimedia
- Password
- Phone
- Power and Battery
- Settings
- Storage Card
- Synchronization
- System and Upgrade
- Tips and Tricks
- Watch
Applications
- What is Adobe Reader and how do I use it? more
- Adobe Reader is an application that allows you to view PDF files on your phone. You can read PDF attachments, PDF files from the internet or PDF files that you have downloaded to your SD Card. To open Adobe Reader, go to All programs (button on the lower-left of the screen) > Adobe Reader. Adobe reader will automatically search for All PDF files on your phone. Select the PDF file you want to read and it will open it. You can zoom into file by double-tapping the screen or use a pinch-to-zoom gesture. Was this helpful? Yes | No
- What is Blocked Caller and how do I use it? more
- This is a new application that allows you to block specific numbers from calling your phone. The contact would have to be in your People list. It also shows you your call block history. To access Blocked Caller go to Phone > Menu > Blocked caller. Select Add caller. Was this helpful? Yes | No
- What features are included in Calendar? more
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Calendar allows you to view multiple calendars from different sources (Exchange, Facebook, Google and personal). You can view your calendar by agenda, day, week, or month. You can add events to each different calendar. You can also invite people to meetings.
To add a new calendar item Go to All programs (button on the lower-left of the screen) > Calendar > Menu > +
To select which calendar you want to add the event to, in the New Event window, select the drop down under Calendar and pick the calendar your wish to add the event to.
To select a location for your event you can enter and address or you can use maps to select a location. For this service, you will need to sign-up for HTCs location based services. Select the GPS section for more information.
To add someone to the meeting in the New Event window, press Menu > Meeting invitation > Select attendees under the To field from your address book or email address. Once all fields are filed out, select Send. Was this helpful? Yes | No - What is Call history and how do I use it? more
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Call History is application that lists all your incoming, outgoing and missed calls. You can also sort your call history.
To sort your call history, go to All programs (button on the lower-left of the screen) > Call history > Press Menu > View. Select which item you would like to view and your call history will filter out the rest. Was this helpful? Yes | No - What is Camcorder? more
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This application allows you to capture videos with your phone. See more under Multimedia.
Was this helpful? Yes | No - What is Camera? more
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This application allows you to capture pictures with your phone. See more under Multimedia.
Was this helpful? Yes | No - What is Connected Media and how do I use it? more
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This is a new application that allows you to play pictures, music and videos stored on your phone or on a media server to DLNA supported device such as a TV, Music player or even speakers. To access Connected Media All programs (button on the lower-left of the screen) > Connected Media.
Was this helpful? Yes | No - What is Cyberon Voice Commander and how do I use it more
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Cyberon Voice Commander is an application that allows you to voice activated commands to perform tasks like placing a call, opening an application, ask time and more. To use it from the Home Screen press the All Programs tab > select Cyberon Voice Commander > say a specified command like Call John
Was this helpful? Yes | No - What is Flashlight and how do I use it? more
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The Flashlight application allows you to you’re the flash on your phone as a flashlight. It has 3 different modes. Go to All programs (button on the lower-left of the screen) > Flashlight > Menu > Select mode.
Manual: Allows you to adjust the brightness by pressing the power (low, medium, high)
SOS: Allows you to use your flashlight as a visual distress signal.
Auto flash: Alternates On/Off on your flashlight Was this helpful? Yes | No - What is FM Radio and how can I access it? more
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FM Radio lets you listen to FM radio stations on your phone.
You need to connect a headset first to the audio jack of your phone to use FM Radio. FM Radio uses the stereo headset as the FM radio antenna. To access FM Radio select All programs (button on the lower-left of the screen) > FM radio Was this helpful? Yes | No - What is FriendStream™ and how do I access it? more
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This application provides status updates from your Facebook™, Twitter™, and Flickr® accounts in one place (after you have set each up on your device) and broadcasts a single comment simultaneously to Facebook and Twitter.
To access FriendStream, press HOME, and then tap All programs (button on the lower-left of the screen) > FriendStream. Was this helpful? Yes | No - What is Gallery and how do I use it? more
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Gallery is an application that allows you to view and manage your pictures and videos on your device. See more under multimedia.
Was this helpful? Yes | No - What is Google search? more
- Google search allows you search Google with text message using text input and or voice. Was this helpful? Yes | No
- What is HTC HUB and how to I use it? more
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HTC HUB is in application that give you access to exclusive HTC content including ringtones, wallpapers, skins, scenes and more, for free to download to your phone and make it yours. To use it from the Home Screen press the All Programs tab > select HTC HUB. You require an HTCSense.com account and you can create one when you setup the phone or in the HTC HUB.
Was this helpful? Yes | No - What is HTC Likes and how to I use it? more
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HTC HUB is in application that shows you what applications other HTC users have liked, Featured Applications and comments about the applications. All Programs tab > select HTC HUB. You require an HTCSense.com account and you can create one when you setup the phone or in the HTC Likes.
Was this helpful? Yes | No - What is Internet? more
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It is the standard web browser for Android. The web browser supports full Flash 10 and HTML 5 viewing. You can also open multiple browser windows.
To view multiple windows All Programs tab > select Internet > Menu > Windows
To switch between multiple windows pinch-to-zoom in the browser.
Was this helpful? Yes | No - What is latitude and how do I use it more
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Latitude allows you to see your friend’s location on a map. You can track who is going where as long as they have added you to their latitude list. To access Latitude, go to All programs (button on the lower-left of the screen) > Latitude. Select your friend for real time update.
Was this helpful? Yes | No - What is locations and how do I use it? more
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Locations is an application that allows you to search points of interest or set footprints.
On the Nearby tab you can search for points of interest close by
On the Footprints tab you can view pictures that have GPS locations attached to them. You can take a picture of your favorite restaurant, attraction or place and save it as a footprint. Your HTC friends can also see your favorite footprints.
You can also download maps and purchase HTC Premium navigation software through locations for a nominal fee.
Was this helpful? Yes | No - What is Mail? more
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The Mail application allows you configure and view your email. See more under messaging.
Was this helpful? Yes | No - What is Maps? more
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It is an extension of Google Maps. See more under GPS.
Was this helpful? Yes | No - What is Market? more
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Market is the application that provides access to the Android Market. Market offers both Free and Paid applications for Android users. When downloading content from Market, be aware that the applications offered have not been tested by HTC or Your mobile operator and that all Market Application Support is the responsibility of the Developer of that application; Not HTC or Your mobile operator.
To access Market, you will need an active Google account (Gmail username/password) and then from the Home Screen, select the All programs button > Market.
Was this helpful? Yes | No - What is Mirror? more
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Mirror is an application that utilizes the front facing camera on your phone to display a live video on the screen. You can increase or decrease the brightness.
Was this helpful? Yes | No - What is Mobile Backup? more
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Mobile backup is a Rogers application that automatically protects your contacts. Should you ever lose or replace your phone, you can easily restore all your valuable data to your new phone. Simply download Mobile Backup to a supported replacement phone, start the app, and select SYNC from the main menu. To complement this service, you can use the mobilebackup.rogers.com web site to easily access and manage your contacts from anywhere in the world.
Mobile Backup will perform regular, automatic backups of your address book, making sure you always have a safe copy of your valuable data. Simply select a daily, weekly or monthly automatic backup schedule and Mobile Backup will do the rest.
Privacy and security of your data is our number one concern. Any personal information obtained from customers or their contacts will not be sold or distributed. In addition, to ensure maximum security, all data will be encrypted and stored in secure, redundant data centers.
Mobile Backup was designed to enable users to easily import, integrate and manage contact information from Outlook, Gmail, and Yahoo!
The Mobile Backup website – mobilebackup.rogers.com – provides you quick, easy access to your data from anywhere in the world. The website also gives you a reliable, efficient tool to manage your contacts, pictures, audios and videos. Was this helpful? Yes | No - What is Music? more
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The Music application allows you to listen to music that is stored on your SD card or on your media server. See more under Multimedia.
Was this helpful? Yes | No - What is My Account? more
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This Rogers application gives you secure access to your Wireless accounts to view balance and make payments as well as check airtime, messaging and data usage.
Was this helpful? Yes | No - What is Navigation? more
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Navigation is Google’s voice guided navigation software. It uses your existing data plan for map data. See more under GPS.
Was this helpful? Yes | No - What is News and how do I use it? more
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This is an application that allows you to select and access News (updated every 4 hours automatically) on your device by either selecting preloaded sites or by entering a URL. To access the News application from the Home screen, select the All programs (button on the lower-left of the screen) > News
Was this helpful? Yes | No - What is On Demand? more
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This Rogers paid subscription for TV, Video or Radio On Demand brings hundreds of high quality streaming video clips, select TV channels, 35 XM Satellite Radio stations plus local radio stations from across the country.
Was this helpful? Yes | No - What is Peep and how do I use it? more
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Peep is an application for Android that provides access to your Twitter posts and updates. It is used much like Twitter on a desktop PC and can be found by pressing Home and selecting the All programs (button on the lower-left of the screen) > Peep. This Twitter application is different from the Twitter application found on the phone. Peep is used to update HTC SenseTM applications such as Friend Stream or the people application along with showing status updates and followers.
Was this helpful? Yes | No - What is People? more
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People is your contact management application. See more under Phone
Was this helpful? Yes | No - What is Places? more
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Places is Google’s Point of Interest application. See more under GPS
Was this helpful? Yes | No - What is PolarisOffice? more
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PolarisOffice comes pre-loaded on the device and can be used to open and view office documents received in email as attachments or stored on the SD Card. It can be found by pressing Home and selecting the All programs (button on the lower-left of the screen) > Peep.
Was this helpful? Yes | No - What is QuickLookup? more
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It allows you to search for things on Google, Wikipedia, Youtube, Google Translate and Google Dictionary with one search option.
Was this helpful? Yes | No - What is Reader? more
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Read is an e-book reader that allows you to download books and read them on the go. You can sign in with your Kobo / adobe ID to download and purchase books with your credit card.
Was this helpful? Yes | No - What is Ringbacks? more
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This Rogers application allows you to change the ring people hear when calling you.
Your callers hear MUSIC!
Was this helpful? Yes | No
You pick the songs your callers hear when they call you — no more boring ring.
Choose from the latest Drake single, to classic Zeppelin or funny Family Guy. - What are Ringtones? more
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The Rogers Ringtones let you personalize your phone's ring with the hottest music! Choose from thousands of tones and categories like Top 30, Hip Hop, Rock & more!
Was this helpful? Yes | No - What is setup? more
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Setup is an application goes through the initial setup process of your phone. It allows you to pick your language, transfer contacts from an older phone, setup data connection, setup email and your social networks.
Was this helpful? Yes | No - What is Shop? more
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This Rogers application takes you to the Rogers WAP store where you can find games, music, video and more for purchase.
Was this helpful? Yes | No - What is Show Me? more
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Show me is an application that has Help and How-To’s on the device. It also has video tutorials.
Was this helpful? Yes | No - What is Spide-Man 3D? more
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This demo is takes advantage of the EVO 3D screen. This highly addictive game is played in 3D without glasses. You can adjust the depth of the 3D you want to play with as well.
Was this helpful? Yes | No - What is SoundHound? more
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Soundhound allows you to instantly search and discovery music. To access Connected Media All programs (button on the lower-left of the screen) > Soundhound.
Select Tap Here, while a song is playing. You can even sing or hum a song. Was this helpful? Yes | No - What is Stocks? more
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The stock application allows you to view stocks, add stickers, view from 1 day to 1 years.
Was this helpful? Yes | No - What is talk? more
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Talk is a Google application that allows you to chat with your Google contacts.
Was this helpful? Yes | No - What is Task Manager? more
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Shows you all running applications and allows you to end all applications at the push of a button. To end all application in task manager press the Kill all button.
Was this helpful? Yes | No - What is Teeter? more
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Teeter is a game that is preloaded on the phone that uses the accelerometer to navigate
Was this helpful? Yes | No - What is Transfer Data and how to I use it? more
- Transfer data is an application that is used for transferring data from your older Smartphone to your device. It has the ability to transfer text messages, contacts and calendar appointments. Some of these features might not be available for transfer. It transfers the data over Bluetooth. To use transfer data, Go to the All Programs tab > select Transfer Data > Select Next > Select your other phones Manufacturer HTC, Blackberry, Apple, LG, Nokia, or Motorola > Select the model number. If the model is not listed the Transfer Data application doesn’t support that file. If it is listed Select your older device > Turn on Bluetooth on your older handset > Select your phone once it shows up on the list > follow the prompts on the screen. Was this helpful? Yes | No
- What is Twitter? more
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The Twitter application allows you to access your Twitter posts and followers. You will need a Twitter account. Once you have logged in, you will be able to view your status and follower updates.
Was this helpful? Yes | No - What is urMusic? more
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urMusic is a Rogers applications that offers song and album downloads without Digital Rights Management (DRM) Protection.
- Browse, preview and download music on your phone or PC.
- Download an entire album with one click.
- Pre-order albums prior to their release date.
- Import your existing music and side load it to your phone for FREE!
- What is voice recorder and how do I use it? more
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The voice recorder is useful for quickly recording thoughts. You can also record your voice and set it as a ringtone. To access the voice recorder select All programs (button on the lower-left of the screen) > Voice Recorder > Record button
Was this helpful? Yes | No - What is Voice Search? more
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Voice search allows you to perform multiple voice activated functions such as:
“Send text to john, when is our meeting?” or “Navigate to Vancouver, BC”
You can select Help in the Voice Search screen to find out more voice activated functions. Was this helpful? Yes | No - What is Watch? more
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HTC watch is a premium service offered by HTC that allows users to purchase, rent download and stream videos to your smart phone. Users will need to create a watch account and provide credit card details to purchase content. See more under multimedia.
Was this helpful? Yes | No - How do I set up the Weather application so that my local weather information is displayed? more
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In order to have the Weather information update automatically as you change locations, the Location setting needs to be enabled for GPS; users are prompted to select this option during the initial set up of the device but if need be, these settings can also be accessed from the Home screen by selecting Menu > Settings > Location. To see additional Weather options, while in the Weather application screen, press Menu > Settings.
Was this helpful? Yes | No - What is Wi-Fi Hotspot? more
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Wi-Fi Hotspot is an application that allows you to wirelessly share your phones internet with up to 8 other Wi-Fi enabled devices. See more under Connectivity and Internet.
Was this helpful? Yes | No - What is Wi-Fi calling? more
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Rogers Wi-Fi calling is an integrated wireless communications solution leveraging exclusive Rogers UMA technology that enables voice, data and messaging to be routed over customers Wi-Fi networks.
Unlicensed Mobile Access (UMA) enables a mobile phone to connect over a Wi-Fi network and then handover seamlessly to a GSM cellular network if the caller moves beyond the Wi-Fi range. The handover process is transparent to the user, just as a user passes from one wireless network cell to another.
- Wi-Fi network capable of supporting voice service.
- Wi-Fi calling plan from Rogers.
- How to download free games or applications with Android Market more
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- From the Home screen, touch the All programs button.
- Touch the Market icon.
- If required, touch Accept to accept the Android Market Terms of Service.
- Touch Apps.
- Touch All applications, or the desired application category.
- Touch Top free to view free applications.
- Touch the desired application.
- Touch Install.
- If required, touch OK on the message about application access.
- How to download paid games or applications with Android Market more
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- From the Home screen, touch the All programs button.
- Touch the Market icon.
- If required, touch Accept to accept the Android Market Terms of Service.
- Touch Apps.
- Touch All applications, or the desired application category.
- Verify that Top Paid is selected.
- Touch the desired application.
- Touch Buy.
- If required, touch OK on the message about application access.
- Enter your credit card information and billing address.
- Touch Buy now: $x.xx.
- How to delete or uninstall games or applications with Android Market more
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- From the Home screen, press the Menu key.
- Touch Settings.
- Touch Applications.
- Touch Manage applications.
- Touch the application that you want to delete.
- Touch Uninstall.
- Touch OK.
- Touch OK again.





