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Messaging

Why can't I setup my email account? more

Please double check what information your email service requires to setup your email account. You will need to know the correct SMTP/POP3 settings, and may also need to find out the security type, ports, and if any domain names are needed as part of the username. Was this helpful? Yes | No

How do I set up my Microsoft Exchange account on my device? more

To configure Exchange email:
Press HOME and select the Mail Icon.
Touch Microsoft Exchange ActivesSync.'
Enter your email address and password followed by Next.
Verify your email address, Server Name, Domain, Username and Password. Once everything is correct, touch Next.
The device will connect to the data network and verify the settings.
If everything has been entered correctly, the Sync options will be displayed.
Make the selections and touch Done.
The device will begin to sync Email, Contacts, and Calendar from your Exchange server.
Was this helpful? Yes | No

How do I send an SMS/MMS from my device? more

From the Home screen, touch the Applications button.
Touch the Messaging icon > Touch New message.
At To, type the phone number or contact name. Contacts will appear as you type. Touch the contact > Touch the message field and Type your message.
If you want to add an attachment (picture, audio, etc.) press Menu>Attach.
Touch Send. Was this helpful? Yes | No

How do I access Yahoo Messenger on my device? more

Y! Messenger (Yahoo! Messenger) is not supported on this device. Was this helpful? Yes | No

How do I access Google Talk on my device? more

To sign In and chat online:
Press HOME, then touch the Applications tab, and then touch Google Talk.
Select Next and follow the onscreen prompts. Was this helpful? Yes | No

How do I access AIM Messenger on my device? more

AOL Instant Messenger is not supported on this device. Was this helpful? Yes | No

I cant get connected to my instant messenger, what is the problem? more

Verify that you are within Data coverage (there will be a G, E, 3G or H in the display of your device if you are). Check internet connectivity via the Browser. If you are unable to connect, resolve that issue prior to continuing with any instant messenger application. Verify that the service is not offline by signing into your messenger account from another device (PC). Ensure that you have the correct user id and password. Perform a Soft reset on the device. Was this helpful? Yes | No

How do I set up my e-mail for POP3 or IMAP account? more

From the Home screen select the Mail Icon.

Select Other (POP3/IMAP)

Type your e-mail address > your Password and type your password >Touch Next.

If you receive a warning message, read the message and touch OK. Type a name for your account > Touch Name and type your display name.
Touch Done. Was this helpful? Yes | No

What types of email does my device support? more

IMAP, POP3, and Microsoft Exchange. Was this helpful? Yes | No

How many email accounts can my device support? more

Up to 1 Microsoft Exchange, 1 Gmail and 4 POP3 or IMAP accounts. Was this helpful? Yes | No