Product Support
Choose a category:
- Applications
- Audio and Ringtones
- Bluetooth
- Camera
- Compatibility
- Connectivity and Internet
- Contacts
- Display
- General and Other
- GPS
- Mechanical
- Messaging
- Multimedia
- Password
- Phone
- Power and Battery
- Settings
- Storage Card
- Synchronization
- System and Upgrade
- Tips and Tricks
- Watch
Audio and Ringtones
- What Audio file formats does my device support? more
- Supported Audio Codec: MP3, MIDI, AAC-LC, AAC+, AMR-NB, SBC Was this helpful? Yes | No
- How do I access the music player on my device? more
- From the Home screen, touch the Applications button > Touch the Music icon > Touch Songs > Touch a song to start playing. Was this helpful? Yes | No
- How do I adjust the volume? more
- You can adjust the Ringer volume by pressing the VOLUME UP or VOLUME DOWN buttons on the left panel of the phone to adjust the volume to your desired level. The volume window appears on the screen to display the volume levels Was this helpful? Yes | No
- How do I set a custom ring tone on my device? more
- Your device can support the following audio formats: MP3, MIDI, AAC-LC, AAC+, AMR-NB, AMR-WB, and SBC. From the Home screen, press the Menu key > Touch Settings > Touch Sound & display > Touch Phone ringtone > Touch the desired ringtone > Touch OK. Was this helpful? Yes | No
- How can I add a file to a playlist on my device? more
- From the Home screen, touch the Applications button > Touch the Music icon > Touch Songs > Touch and hold the song that you want to add to a playlist > Touch Add to playlist > Touch the desired playlist. Was this helpful? Yes | No
- How can I set up a custom tone for call ID? more
- From the Home screen, touch the Contacts icon > Touch the contact that you want to change > Press the Menu key > Touch Edit contact > Touch the drop down list next to Ringtone > Touch the desired ringtone > Touch OK > Press the Menu key > Touch Save. Was this helpful? Yes | No
- What Video file formats does my device support? more
- Supported Video Codec: MPEG4 SP, H.263, H.264 Was this helpful? Yes | No





