Product Support

HTC Customer Service Excellence Survey -- Click here to get started

HTC Desire Z

Choose a category:

Applications

What is Blocked Caller and how do I use it? more
This is a new application that allows you to block specific numbers from calling your phone. The contact would have to be in your People list. It also shows you your call block history. To access Blocked Caller go to All programs (button on the lower-left of the screen) > Blocked caller. Select Add caller.
What is Connected Media and how do I use it? more
This is a new application that allows you to play pictures, music and videos stored on your phone or on a media server to DLNA supported device such as a TV, Music player or even speakers. To access Connected Media All programs (button on the lower-left of the screen) > Connected Media.
What is Tunes & Apps? more
This is a mobile operator specific application that provides access to the mobile operator Download store on the device so that users can purchase and download media directly on the device. This is your mobile operator specific application that provides access to your mobile operator TV & Radio; your mobile operator TV & Radio provides access to Live TV and Radio.

What is TV & Radio and how do I access it? more
Note: TV automatically plays in Landscape mode for a better viewing experience.

To access, from the Home screen, select the All programs (button on the lower-left of the screen) > TV & Radio.
What is Remote PVR and how do I use it? more
Remote PVR is an application exclusive to Bell that allows you to access your Bell PVR at home and remotely record your favorite shows. To access Bell PVR, go to All programs (button on the lower-left of the screen) > Bell PVR.
How do I set up the Weather application so that my local weather information is displayed? more
In order to have the Weather information update automatically as you change locations, the Location setting needs to be enabled for GPS; users are prompted to select this option during the initial set up of the device but if need be, these settings can also be accessed from the Home screen by selecting Menu > Settings > Location. To see additional Weather options, while in the Weather application screen, press Menu > Settings.
What is Kobo and how do I access it? more
Kobo is an e-book reader that allows you to download books and read them on the go. To access Bell PVR, go to All programs (button on the lower-left of the screen) > Kobo.
What is Zoompass and how do I access it? more
Zoompass is an application that allows you to send and receive money to your phone. It also allows you to link it to a prepaid MasterCard.
What is News and how do I use it? more
This is an application that allows you to select and access News (updated every 4 hours automatically) on your device by either selecting preloaded sites or by entering a URL. To access the News application from the Home screen, select the All programs (button on the lower-left of the screen) > News
What is Friend Stream and how do I access it? more
This application provides status updates from your Facebook, Twitter, and Flickr accounts in one place (after you have set each up on your device) and broadcasts a single comment simultaneously to Facebook and Twitter.

To access Friend Stream, press HOME, and then tap All programs (button on the lower-left of the screen) > Friend Stream.
What is Peep and how do I use it? more
Peep is an application for Android that provides access to Twitter. It is used much like Twitter on a desktop PC and can be found by pressing Home and selecting the All programs (button on the lower-left of the screen) > Peep.

You sign in with your existing Twitter account (or create a new one) and start Tweeting.
What is QuickOffice? more
QuickOffice comes pre-loaded on the device and can be used to open and view office documents received in email as attachments or stored on the SD Card. It can be found by pressing Home and selecting the All programs (button on the lower-left of the screen) > Peep.
What is Market? more
Market is the application that provides access to the Android Market. Market offers both Free and Paid applications for Android users. When downloading content from Market, be aware that the applications offered have not been tested by HTC or Your mobile operator and that all Market Application Support is the responsibility of the Developer of that application; Not HTC or Your mobile operator.To access Market, you will need an active User ID and Password for Gmail and then from the Home Screen, select the All Applications tab > Market. By default, the option to allow the installation of non Android Market Applications is enabled.




Can I install non Android Market applications? more
Warning: Having this option enabled makes your phone and personal data more vulnerable to attack by applications from unknown sources. You agree that you are solely responsible for and damage to your device or loss of data that at result from using these applications.
Where can I find more information about Android, Market and Google applications for Android? more
For more information about Android and Google applications please visit
http://www.google.com/support/mobile/bin/topic.py?hl=en&topic=13588
How do I use Facebook and Flickr in People? more
On the Updates and events tab of the people screen, notifications of contacts' upcoming events and updates to their profiles are displayed. On the Albums tab of the Contact Details screen for each contact, the contact's recent Facebook and Flickr photo albums are displayed.
How do I log in and out of Facebook and Flickr? more
On the All tab of the People screen, tap My contact card, press MENU, and then tap Edit. Scroll down and tap Facebook or Flickr. Enter your login details and then tap Log in. To log out on the All tab of the People screen, tap My contact card, press MENU, tap Edit and then tap Facebook or Flickr.
How do I update my status on Facebook? more
You can use Friendstream to update your Facebook status. From the Home screen, Select ALL Programs > Friendstream > type in a 140 character status and select Share. You can also use the Facebook application to update your status. 
What is voice recorder and how do I use it? more
The voice recorder is useful for quickly recording thoughts. You can also record your voice and set it as a ringtone. To access the voice recorder select All programs (button on the lower-left of the screen) > Voice Recorder > Record button.
What is FM Radio and how can I access it? more
FM Radio lets you listen to FM radio stations on your phone.
 
You need to connect a headset first to the audio jack of your phone to use FM Radio. FM Radio uses the stereo headset as the FM radio antenna. To access FM Radio select All programs (button on the lower-left of the screen) > FM radio
What is Cyberon Voice Commander and how do I use it? more
Cyberon Voice Commander is an application that allows you to voice activated commands to perform tasks like placing a call, opening an application, ask time and more. To use it from the Home Screen press the All Programs tab > select Cyberon Voice Commander > say a specified command like Call John
What is Transfer Data and how to I use it? more
Transfer data is an application that is used for transferring data from your older Smartphone to your HTC Desire Z. It has the ability to transfer text messages, contacts and calendar appointments. Some of these features might not be available for transfer. It transfers the data over Bluetooth. To use transfer data, Go to the All Programs tab > select Transfer Data   > Select Next > Select your other phones Manufacturer HTC, Blackberry, Apple, LG, Nokia, or Motorola > Select the model number. If the model is not listed the Transfer Data application doesn’t support that file. If it is listed Select your older device > Turn on Bluetooth on your older handset > Select your phone once it shows up on the list > follow the prompts on the screen. 
What is HTC HUB and how to I use it? more
HTC HUB is in application that give you access to exclusive HTC content including ringtones, wallpapers, skins, scenes and more, for free to download to your phone and make it yours. To use it from the Home Screen press the All Programs tab > select HTC HUB. You require an HTCSense.com account and you can create one when you setup the phone or in the HTC HUB
What is HTC Likes and how to I use it? more
HTC HUB is in application that shows you what applications other HTC users have liked, Featured Applications and comments about the applications. All Programs tab > select HTC HUB. You require an HTCSense.com account and you can create one when you setup the phone or in the HTC Likes.