Product Support

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HTC Desire™ (TELUS)

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Messaging

How many email accounts can my device support? more
12 accounts; 1 Exchange, 1 integrated Gmail™, and 10 other POP3/IMAP4 accounts. Note: This device can support multiple Gmail accounts; however, only 1 can be set up as the primary using the Gmail application. All others can be setup using Gmail application, but will not be your primary Gmail account for the Market.
What types of email does my device support? more
This device supports POP, IMAP, and Microsoft® Exchange email.
Can I set up more than one Gmail account on my device? more
You can add more than one Google account on your device using the Mail application (the Gmail application only allows for one account to be set up). However, subsequent Google accounts can only synchronize Gmail email and contacts. Other Google services, such as Android Market and Google Talk, use the first Google account you set up on the device.
How do I set up my email? more

From the Home screen, touch the Mail icon.

Select the account type (Exchange ActivesSync®, Your mobile operator.net Mail, and Telus.net, Other—POP3/IMAP) and follow the onscreen prompts.

Note: Gmail has its own stub app and should be set up by going to the Applications tab and selecting Gmail. Once you have set up your Gmail account, you will automatically be signed into Market.

How do I send an SMS from my device? more

On the Home screen, touch Messages > New Message.

Touch in the “To” field to enter/select the recipient. Touch in the “Tap to compose” box to enter your message.

Touch Send when complete.

How do I send an MMS from my device? more
Use the same steps as you would for SMS but before touching send, touch Menu > Attach and attach your media file.
Why are messages marked as read when checking my Exchange Server email? more
Your Exchange Server may have settings which, by default, mark emails retrieved from your device as read. Please contact your system administrator to find out what settings your Exchange Server uses.
Why can't I view some attachments? more
Some attachments may not be supported by the device. You may browse the Market to find programs that may support the file type you would like to view.
Can I add my signature when replying to emails on my device? more

In Mail on your device, tap Menu > More > Settings > General Settings > Use Signature and check the box to enable this function. Next, touch Signature and customize. Once complete, select Save. Once you have set up this option, all outbound email from all accounts set up on your device will have this signature. Note: There is not an option to set a different signature from different accounts on your device.

How do I send a meeting request from my phone? more

To send a meeting request using the Exchange ActiveSync account press Home and then tap Mail. Switch to the Exchange ActiveSync account. Press Menu and then tap More > New meeting invitation. Enter the meeting details and then tap Send.