Data connection

Data connection

When you turn on HTC One XL for the first time, it will be automatically set up to use your mobile operator's data connection (if the microSIM card is inserted).

Emergency calling not possible in ​“‍LTE only” mode

Due to current network and technology limitations, this device supports LTE wireless network technology for data communication only – and will fall back to 3G or 2G networks for the duration of any voice call. Certain applications available from any application market may enable you to alter this device’s settings to disable all wireless network technologies other than LTE (also known as ​“‍LTE only” mode). HTC and its Affiliates expressly disclaim any liability arising from or in connection with any alternation made by you or any third party from this device’s original settings, including, without limitation, enabling any application from any application market which will lead to the device’s inability to place or receive voice calls (including emergency calls) in any mode. Any alternation of the device settings shall be at your own risk.

If your network service provider supports 4G/LTE for smartphones, you can enjoy the benefits of higher data speeds with your HTC One XL.

However, 4G/LTE might not be supported by your network service provider or by the service provider you are using when travelling. In these cases, you may not be able to make or receive calls, send or receive messages or use mobile data connections. To make sure your phone works seamlessly when full 4G/LTE service is not available, it is recommended that you change the highest connection speed from 4G to 3G. To do this, go to Settings, and tap Mobile data > Network mode. Then select GSM/WCDMA auto.

For more information, contact your network service provider.

Turning the data connection on or off

Turning your data connection off saves battery life and money on data charges.
  1. With two fingers, swipe down from the status bar to open Quick settings.
  2. Tap the Mobile data tile to turn the data connection on and off.
Important: If you don’t have the data connection turned on and you’re also not connected to a Wi-Fi network, you won’t receive automatic updates to your email, social network accounts, and other synced information.

Adding a new access point

You can add a new Access Point Name (APN) when roaming or if you have difficulty establishing a data connection. APNs connect HTC One XL to data networks for services such as mobile web browsing.
Important: Before you add another data connection, have the access point name and settings from your mobile operator ready (including username and password if required).
  1. With two fingers, swipe down from the status bar to open Quick settings.
  2. If Mobile data is off, tap the Mobile data tile to turn it on.
  3. Tap . The Mobile network settings screen opens.
  4. Tap Access point names.
  5. On the APNs screen, tap > New APN.
  6. Enter the APN settings.
  7. Tap > Save.
  8. Select the new APN on the APNs screen.
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