Customer Care

/image/bullet_green.gifHTC Customer Service Hotline

 Australia
Customer Service Enquiry: 1300-482-482 / +61280147475

  1. Service Date: Monday – Saturday (Excluding Sunday & public holidays)
  2. Service hour: 8:00 AM to 8:00PM (Australian EST)

/image/bullet_green.gifHTC Authorized Repair Centre 

Submit and Track Your Phone Repair Online

You can submit and check the status of your phone sent in for a repair service by clicking "Here"

Dealer - please register with Fonebiz for User ID and Password before submitting repairs
End user - please book in your repair under “End User Book In” on the left side menu and ensure that you print the confirmation page with Job Reference number and password for Job tracking/checking purposes.
Please ensure to enclose a copy of your Proof of Purchase and all fault related accessories when sending the phone in for repair service.

Fonebiz Repair Centre    htc_partner_Fonebiz

Address:  

Unit 24, 1866 Princes Highway,  Clayton VIC 3168

Tel:  

+613 95417688

Fax:  

+613 95417600

Business Hours:  

Monday to Friday 9am - 5:30pm (Australian EST)
Weekend and Public Holiday – Closed

   

Please ensure that you bring your Proof of Purchase and
all fault related accessories when you come into Fonebiz