Answers to some common questions

• Top 10 FAQs
• Applications
• Bluetooth
• Audio and Ringtones
• Compatibility
• Connectivity and Internet
• Display
• General and Others
• GPS
• Messaging
• Multimedia
• Phone
• Power and Battery
• Settings
• Synchronization
• System and Upgrade

Top 10 FAQs

• Q:How do I enable automatic updating for my applications?

  A:

  To enable automatic updating for the applications you have downloaded from the Android Market, from the home screen please press All apps > Market > MENU > My apps.

  This screen will show a list of applications that are currently installed on the handset. Please choose the application you want to automatically update and tap it to open. On the application description screen, put a check on Allow automatic updating.

  NOTE 1: All apps option is the square icon on the lower left corner of the home screen that opens the phone's application menu.

  NOTE 2: An Internet connection (Wi-Fi, GPRS/3G, etc.) is required to access this service. Your mobile operator may charge for using GPRS/3G.

  NOTE 3: This function requires Wi-Fi or GPRS/3G in order to work properly, and usage may shorten the handset's battery life. Please refer to "How can I prolong my handset's battery life?"

• Q:How do I install applications on my microSD card?

  A:

  By default, all applications on the handset are installed on the phone memory. An application can only be moved to the microSD card if it was designed by the developer to have that function.

  To install applications to the microSD card, from the home screen please press MENU> Settings > Applications > Manage applications. Under Downloaded tab, tap the application that you want to install on the microSD card then tap Move to SD card.

  NOTE 1: If the Move to SD card option is grayed out, this means that the application does not have the capability to be installed on the microSD card. Please contact the developer for support details.

  NOTE 2: You will not be able to use the applications on the SD card if the handset is on Disk drive mode connected to a computer.

• Q:Where can I purchase applications for my phone?

  A:

  You can open Android Market to browse and search for free and paid applications.

  You can find Android Market from the home screen by pressing All apps > Market. To find an application in Android Market, you can:

  1. Browse through featured applications. Scroll through the list of featured applications when you open Android Market.

  2. Browse applications by categories. First, tap Apps or Games, and then tap a category. You can filter the applications by Top paid, Top free or Just in.

  NOTE 1: To access Android Market, you must sign in to your Google Account first. Paid application availability will vary by region.

  NOTE 2: An Internet connection (Wi-Fi, GPRS/3G, etc.) is required to access this service. Your mobile operator may charge for using GPRS/3G. Paid applications are available in specified territories only.

  NOTE 3: All apps option is the square icon on the lower left corner of the home screen that opens the phone's application menu.

  NOTE 4: This function requires Wi-Fi or GPRS/3G in order to work properly, and usage may shorten the handset's battery life. Please refer to "How can I prolong my handset's battery life?"

• Q:How can I quickly check the application that I recently used?

  A:

  To check the applications you've used recently, tap and hold HOME on any screen. A pop-up box displays and prompts you to choose from the eight applications that you've used recently. Alternatively, from the home screen please press MENU> Notifications. The icons under recent apps are the eight most recent applications that you've used.

• Q:How do I clear search history on Market?

  A:

  To clear the search history on Android Market, from the home screen please press MENU> Settings > Applications > Manage applications > All > Market > Clear data > OK.

• Q:How do I uninstall applications that I downloaded to the phone?

  A:

  You can only uninstall applications that are downloaded on to the phone. To uninstall applications, from the home screen please press MENU > Settings > Applications > Manage applications. On the Downloaded tab, tap the application that you want uninstall and tap Uninstall.

  NOTE : By default, only the downloaded applications can be uninstalled from the phone.

• Q:How can I install an application I downloaded from my PC to my phone?

  A:

  To install an application on your phone please make sure that the file format is ".apk ". This is because the Android OS only allows ".apk" files to be installed on the phone.

  After you have downloaded the ".apk" file, please use the micro USB cable to connect the phone to a USB port on your computer. Choose Disk drive as the connection type. This will allow you to access the microSD card on your phone from the computer and be able to copy the file onto the microSD card. On your computer, please go to My computer and open the new removable disk. Copy the file to any folder on the microSD card; you can also create your own folder and rename it.

  After you have finished copying, please turn off USB storage by pressing from the home screen, MENU > Notifications then select the ongoing Connect to PC status and tap Charge only.

  In order for you to access the file and be able to install it on your phone, you should have a "file manager" application installed on your phone. Please use "file manager" as your keywords when searching Android Market,then download and install it.

  From the home screen, please press All apps > Settings > Applications then check Unknown sources

  Using your file manager, please open the folder where you copied the file. Open the file then tap Install and you will have an option to "open" the newly installed application on your phone or "done" to just close and finish the installation without opening the newly installed application.

  NOTE : All apps option is the square icon on the lower left corner of the home screen that opens the phone's application menu.

• Q:Why cannot I download paid applications using Android Market?

  A:

  In order to download paid applications on the Android Market, your country should be provisioned to receive lists of paid application. You can check the list of countries with paid applications availability here: http://market.android.com/support/bin/answer.py?hl=en&answer=143779. If your country is not listed it means that you can only browse and download free applications.

  NOTE 1: An Internet connection (Wi-Fi, GPRS/3G, etc.) is required to access this service. Your mobile operator may charge for using GPRS/3G. Paid applications are available in specified territories only.

  NOTE 2: This function requires Wi-Fi or GPRS/3G in order to work properly, and usage may shorten the handset's battery life. Please refer to "How can I prolong my handset's battery life?"

  NOTE 3: You can use your SIM card from a provisioned country and insert it on the phone to still get list of paid applications if you are in a country that is not included on the paid applications availability list. If you are in a country with paid applications availability but you are using a SIM from a country without the paid applications provisioning, then upon inserting the SIM card, you cannot view or download paid applications from the Android Market. You can remove the SIM card without paid applications provisioning in order to view paid applications since if there is no SIM card inserted on the phone, the Android Market will base depending on your location.

  NOTE 5: CDMA phones will always base where their original network is from. This means if your CDMA phone is from a country where paid applications are provisioned then wherever you go, it will always show paid application on the Android Market.

• Q:How do I use the application shortcuts on the lock screen?

  A:

  In order to use the application shortcuts on the lock screen, you must drag the application shortcut to the middle of the ring on the lock screen then release. This will unlock the screen and launch the application you chose.

• Q:The 3D camera mode is not good to look at. How can I have clearer 3D pictures?

  A:

  In order for your pictures to be clear using the 3D mode, please always use the camera in landscape orientation. This will facilitate maximal 3D effects on your pictures. Also try to change the focus of the camera if your subject is blurred.

  NOTE : 3D usage may shorten the handset's battery life. Please refer to "How can I prolong my handset's battery life?"

• Q:How can I check my appearance using the phone?

  A:

  There is an application designed exclusively to view yourself on the screen as if facing a mirror. To access Mirror, from the home screen please press All apps > Mirror then toggle between the brightness, whichever is more applicable.

  NOTE 1: All apps option is the square icon on the lower left corner of the home screen that opens the device's application menu.

• Q:Where can I buy movies for HTC Watch?

  A:

  To rent or purchase movies from HTC Watch, from the home screen please press All apps > HTC Watch > Video store then select video to Buy or Rent.

  NOTE 1: All apps option is the square icon on the lower left corner of the home screen that opens the application menu.

  NOTE 2: An Internet connection (Wi-Fi, GPRS/3G, etc.) is required to access this service. Your mobile operator may charge for using GPRS/3G. Paid applications are available in specified territories only.

  NOTE 3: This function requires Wi-Fi or GPRS/3G in order to work properly, and usage may shorten the handset's battery life. Please refer to "How can I prolong my handset's battery life?"

• Q:Is there a way I can just purchase an episode of the TV show?

  A:

  Yes you can actually choose to download only a specific episode of a series or TV show. To purchase, from the home screen please press All apps > HTC Watch > Video Store then search for the TV show and choose which episode do you want to download.

  NOTE 1: All apps option is the square icon on the lower left corner of the home screen that opens the application menu.

  NOTE 2: An Internet connection (Wi-Fi, GPRS/3G, etc.) is required to access this service. Your mobile operator may charge for using GPRS/3G. Paid applications are available in specified territories only.

  NOTE 3: This function requires Wi-Fi or GPRS/3G in order to work properly, and usage may shorten the handset's battery life. Please refer to "How can I prolong my handset's battery life?"

• Q:What's an HTC Watch account?

  A:

  In order for you to browse HTC Watch available videos, you must sign with an HTC Watch account. To create an account or sign in to HTC Watch, from the home screen please press All apps > MENU > Settings > Account & sync > Add account > Watch account.

  NOTE 1: All apps option is the square icon on the lower left corner of the home screen that opens the application menu.

  NOTE 2: An Internet connection (Wi-Fi, GPRS/3G, etc.) is required to access this service. Your mobile operator may charge for using GPRS/3G. Paid applications are available in specified territories only.

  NOTE 3: This function requires Wi-Fi or GPRS/3G in order to work properly, and usage may shorten the handset's battery life. Please refer to "How can I prolong my handset's battery life?"

• Q:Is there a way to view a realistic weather display?

  A:

  This is possible since your device is equipped with 3D experience. To access weather, from the home screen please press All apps > Weather then slide up or down to view weather from other cities in your settings.

  NOTE 1: All apps option is the square icon on the lower left corner of the home screen that opens the application menu.

  NOTE 2: An Internet connection (Wi-Fi, GPRS/3G, etc.) is required to access this service. Your mobile operator may charge for using GPRS/3G. Paid applications are available in specified territories only.

  NOTE 3: This function requires Wi-Fi or GPRS/3G in order to work properly, and usage may shorten the handset's battery life. Please refer to "How can I prolong my handset's battery life?"